Frequently Asked Questions

GestFlow Plateforme includes all 16 modules: Time Management, Schedules & Shifts, Payroll Processing, Capacity Planning, Machine Management, Project Management, Inventory Management, Manufacturing Orders, Purchasing Management, Sales Management, Financial Tracking, Accounting & Sync, AI Assistant, Documents, Employee Management, Security & Audit.

GestFlow includes 5 users (1 Administrator + 4 members). Add extra members at $19/month each — no limit.

14-day free trial with full access to all modules. No credit card required. At the end of the trial, choose a plan or your data is kept for 30 days.

Yes, add or remove members at any time. Changes are prorated automatically.

Monthly billing. Secure payment by credit card via Stripe. Invoices available in your client portal.

Data encrypted in transit via secure tunnel (TLS). Dedicated cloud infrastructure with isolated network. Automatic daily backups. Complete tenant isolation in a secure multi-tenant architecture. Access managed through enterprise-grade identity provider (SSO/OAuth).

Yes, the AI assistant is included. It helps with schedule planning, analyzes predictive maintenance trends, and generates automated reports. For security, the assistant is sandboxed and its access to organization data is restricted by the company administrator. Advanced AI integration via MCP (Model Context Protocol) is currently in development to connect external AI tools directly to the platform.

GestFlow offers a complete maintenance system: preventive maintenance rules (time-based or operating hours), equipment and machine tracking with configurable IoT modules, technician follow-up forms, maintenance cost tracking, full history, automatic alerts, and comprehensive PDF report generation.

Yes! Email support with a 48-hour response time. You can also grant temporary secure access to our technicians directly from Settings > Support Access, with a configurable duration and full audit trail.

Yes, GestFlow supports CSV/Excel import for machines, equipment, employees and products. The support team can assist with complex migrations.

Yes! Each additional member costs $19/month. Add or remove at any time from your subscription settings.